Privacy Policy for Orchestra Victoria Limited
Orchestra Victoria (ABN 95 096 788 804) has adopted this Privacy Policy to ensure that it handles private information about persons responsibly. It is important to Orchestra Victoria that persons dealing with it are confident that Orchestra Victoria respects their personal information and does not interfere with their privacy when handling this information.
Orchestra Victoria is bound by the National Privacy Principles (NPPs) under the Privacy Act 1988 (Cth) and the Health Privacy Principles (HPPs) under the Health Records Act 2001 (Victoria) and other applicable legislation. Where appropriate, Orchestra Victoria will handle personal information relying on the employee records exemption in the Privacy Act and any other applicable exemptions in the legislation.
This Privacy Policy may be amended from time to time. More information about the way that Orchestra Victoria manages personal information may be obtained from Orchestra Victoria's Privacy Officer whose contact details are provided below.
Personal information
Orchestra Victoria collects personal information from a range of sources. These include its subscribers, people who request information about the programs, functions and activities of Orchestra Victoria, and its patrons and other sponsors or donors of funds to Orchestra Victoria. This information would normally consist of a person's name, address and other contact details. It may also consist of information relating to subscription details (such as booking and seating preferences), and details of donations made by its patrons, sponsors or donors.
Orchestra Victoria also collects and holds information about its employees and contractors and applicants for work. This information includes information (including health information) that is reasonably related to that person's employment with, or work for, Orchestra Victoria.
Orchestra Victoria also collects information about persons who supply goods and services to Orchestra Victoria. This information may consist of names, contact details, business names, and business contact details and other information relevant to the goods and / or services supply contract.
Why we collect this information
Orchestra Victoria collects information about its subscribers and patrons to provide the information and services requested by you and to manage its fundraising, sponsorship and subscription activities.
Information about employees and workers is collected so that Orchestra Victoria can fulfil its obligations as an employer or contractor.
In relation to suppliers of goods and services, Orchestra Victoria collects information to assist with the proper administration of Orchestra Victoria's business.
Source of information
Orchestra Victoria usually collects personal information directly from the relevant individual, or from a person acting on that person's behalf. This information may be disclosed when a person makes a request for information about any activities of Orchestra Victoria, when booking tickets, or when making a donation or applying for a subscription. This information may be collected from written correspondence as well as from communications by electronic and oral means.
In some cases, such as in relation to the employees of a contractor engaged by Orchestra Victoria, the information of the employee may be collected from the employer (the contractor).
Management of personal information
Orchestra Victoria takes reasonable steps to ensure that all personal information held by it is kept secure and protected from unauthorised access and interference. Orchestra Victoria also takes reasonable steps to destroy or otherwise de-identify any personal information which it no longer requires for any lawful purpose.
Disclosure of information
In certain limited circumstances, Orchestra Victoria may disclose personal information to other organisations. Orchestra Victoria would usually take reasonable steps to ensure that the parties to whom the personal information is disclosed adhere to the same standard of privacy protection under the privacy legislation as Orchestra Victoria.
The organisations to which Orchestra Victoria may disclose information include service providers, (including mail out houses), government and regulatory authorities or other organisations as required or authorised by law.
Access to personal information
Orchestra Victoria takes reasonable steps to ensure that the personal information it collects and holds is complete, accurate and up to date. Any person in relation to whom Orchestra Victoria has collected personal information may access that information by contacting Orchestra Victoria's Privacy Officer. If the information held by Orchestra Victoria is inaccurate, incomplete or not up to date, a person may request Orchestra Victoria to correct that information.
There are some circumstances in which Orchestra Victoria is entitled to deny a person access to their personal information. These include circumstances in which the law requires or authorises such access to be denied, or where the privacy of other persons would be unreasonably affected. Orchestra Victoria's Privacy Officer will advise if any of these circumstances apply.
Resolution of privacy concerns
If a person in relation to whom Orchestra Victoria has collected personal information is concerned about a possible interference with their privacy, or if a person requires any further information about Orchestra Victoria 's privacy practices, the person should contact Orchestra Victoria's Privacy Officer. If concerns are not resolved to the satisfaction of the person, the matter can be referred to the Federal Privacy Commissioner on 1300 363 992 (privacy hotline).
Orchestra Victoria's Privacy Officer may be contacted at:
Name: Lynnelle Moran, HR Supervisor
Address: PO Box 836 South Melbourne VIC 3205
Telephone: 03 9694 3622
Facsimile: 03 9694 3611
E-mail: lynnelle.moran@orchestravictoria .com.au
Further information
Further information about privacy is available from the Privacy Commissioner's website on
Dated: 22.06.04
Issued by: Orchestra Victoria Limited
